Jessica Quastler brings extensive business and technical expertise to Families First. With a psychology degree from Towson University, she spent 17 years at Oracle Corporation, holding roles from Finance Manager to IT Applications Sr. Manager. Transitioning to the nonprofit sector in 2006, she now has over 30 years of experience in business process documentation, application implementation, software/business process training, and analytical reporting. Since joining Families First in 2022, Jessica has been promoted to the Compliance and Quality Assurance Director, ensuring excellence in operations, and improving business practices.