Career Opportunities

Families First of Palm Beach County

Family Support Specialist - Bilingual

Families First offers 100% EMPLOYER PAID MEDICAL/DENTAL/VISION INSURANCE, 401K with agency contributing 3% of your salary 100% vested after you successfully complete your three months probationary period. 15 days starting vacation and 6 sick days in the first year, 12 paid holidays and many more amazing benefits.

Do you want to make a difference in the life of a child? Families First is looking for Family Support Specialists, to work in our West Palm Beach office, who can help our clients find the resources they need to manage difficulties they are currently facing. You will oversee a full caseload, provide parental coaching, meeting with clients to determine their current needs and advising them on what kind of help is available and working with them to complete paperwork and submit applications on time to get medical, monetary, or educational assistance.

Qualifications:

HS Diploma or GED required, Degree in related field preferred.

Creole OR Spanish speaking required

1 year experience working with children and families required.

Must have the following skills, experiences and abilities: experience working with or providing services to children and families, a willingness to work with culturally diverse populations that are among the target population, the ability to establish trusting relationships and accept individual differences, be knowledgeable about infant and child development

Ability to work flexible hours a must. Must have transportation available and valid FL Drivers License to travel to meet with clients.

Job Duties and Responsibilities

Serve as the first point of contact, greeting visitors and clients in a professional manner, answering phones, and taking accurate messages.

Prepare written correspondence, including letters, memos, reports, and other documents as required.

Assist in the preparation and organization of case files and documentation.

Knowledge of company’s social services programs and referral processes.

Make routine decisions in accordance with established regulations, policies, and procedures.

Track and monitor office supply inventory, placing orders to replenish supplies as needed.

Oversee the overall appearance and atmosphere of the office to maintain a welcoming and professional environment.

Receive and manage incoming clothing and general donations and inform staff when new donations arrive, ensuring everyone is aware of where the items are.

Assist with client gatherings and program events, supporting staff with logistics and coordination.

Provide assistance with special projects as directed by management.

Ability to lift a minimum of 10lbs, including folding tables, office supplies and donations.

Benefits include generous paid vacation and sick time, paid health, dental and vision insurance, 401K, EAP
This is a regular full-time nonexempt position.
DFWP/EOE/E-verify/Level II Background check.

Please fax resume to 561.881.3827 or email jobs@familiesfirstpbc.org